Compliance
Anti-Money-Laundering & KYC
Rayl Technologies BV is committed to preventing money laundering, terrorist financing, and other financial crime. This page explains how anti-money-laundering (AML) and know-your-customer (KYC) obligations are organised across our products, who is the regulated party, and what we ask of you.
1. Legal framework
Our AML/KYC programme is built on the EU’s anti-money-laundering directives (including AMLD4, AMLD5, AMLD6 and the forthcoming AML Regulation and AMLA framework), the Belgian AML Law of 18 September 2017, the EU Funds Transfer Regulation (FTR), and applicable financial sanctions regimes (EU, UN, OFAC where extraterritorially relevant).
2. Who is the obliged entity
- Licensed PSPs — the regulated payment activity (account opening, payment initiation, holding of funds, transaction execution) is performed by our licensed PSP partners. They are the primary AML/CFT obliged entities for that activity and carry out customer due diligence (CDD) accordingly.
- Rayl Technologies BV — as the operator of the Rayl Marketplace platform, Rayl has its own onboarding and ongoing-monitoring obligations under EU and Belgian marketplace and consumer-protection rules, and contractually mirrors AML/KYC checks for sellers in line with PSP requirements.
The result for users: you complete one onboarding flow inside our product, but the underlying checks satisfy both the PSP’s and Rayl’s requirements.
3. Customer Due Diligence (CDD)
Standard CDD includes:
- Identification — your full name and date of birth for individuals; legal name and registration details for businesses.
- Verification — using government-issued ID (passport, eID, or equivalent) and, for businesses, official register extracts (e.g. Belgian KBO/BCE).
- Beneficial ownership — for legal entities, identifying the ultimate beneficial owners (UBOs) holding more than 25%, in line with AMLD requirements.
- Purpose and nature of the relationship — understanding why you’re using our products.
- Source of funds — where relevant or for higher-risk profiles.
4. Enhanced Due Diligence (EDD)
Enhanced checks are applied in higher-risk situations, including:
- Politically Exposed Persons (PEPs) and their close associates.
- Customers from high-risk third countries listed under EU and FATF guidance.
- Unusually complex ownership structures.
- Transactions that are unusual relative to the customer’s expected pattern.
5. Sanctions screening
All onboarding and material change events trigger screening against applicable sanctions lists (EU consolidated list, UN, and where applicable OFAC and UK OFSI). Ongoing screening is performed at the PSP and platform layer. If a true match is confirmed, the account or transaction will be blocked, and we will follow the legal reporting requirements.
6. Transaction monitoring
PSP partners apply real-time and post-event monitoring to payments. Rayl applies additional platform-level monitoring on Marketplace activity — looking at patterns such as unusual order volumes, mismatched buyer/seller behaviour, refunds and chargebacks, and structuring indicators. Alerts are reviewed and escalated where required.
7. Reporting obligations
Where required, suspicious transactions are reported to the Belgian Financial Intelligence Processing Unit (CFI-CTIF) and the equivalent FIU of the relevant EU member state. We do not, and are not permitted to, tip off the customer that a report has been filed.
8. Record keeping
Identification, verification, and transaction records are retained for a minimum of 10 years after the end of the business relationship or the date of the transaction, as required by Belgian AML law.
9. Your obligations
- Provide accurate, complete, and up-to-date information during onboarding and on request.
- Inform us promptly of material changes (name, beneficial ownership, business activity).
- Do not use Rayl products for any unlawful purpose, including money laundering, terrorist financing, sanctions evasion, or fraud.
- Cooperate with reasonable enhanced-due-diligence requests; failure to do so may result in account suspension or termination.
10. Training and governance
Rayl employees handling onboarding, monitoring, or operations receive AML training at induction and at least annually. AML governance is overseen by senior management with an appointed AML compliance officer.
11. Contact
Questions about how AML/KYC applies to your account or use of Rayl products: compliance@rayl.be (until provisioned, use hello@rayl.be with subject “Compliance”).